Supplier Management Workshop - 1.5 days

Agenda

1.	Introduction What is outsourcing? Why outsource? Definitions Optional: Supplier Management and the SEI CMMI Specific issues when dealing with suppliers
2.	Practice Session: Small group discussions on outsourcing-related problems, concerns, and questions
3.	Selecting a project for outsourcing Outsourcing analysis worksheet
4.	The Supplier Management Process Roles involved in the process The RFP team Process entry criteria Supplier management process flow Process exit criteria
5.	Define Product Requirements Requirements definitions The vision and scope document Use cases Event tables The software/system requirements specification Practice session: quality attributes and constraints Validating the requirements
6.	Prepare Statement of Work Contents of the SOW Risk analysis and risk management Major risks to outsourced projects Approach to risk management Practice session: identifying risks Documenting risks
7.	Define Proposal Evaluation Criteria Developing the proposal evaluation matrix Practice session: defining evaluation criteria
8.	Prepare Request for Proposal Inputs to the RFP The RFP template
9.	Submit Request for Proposal to Suppliers Finding candidate suppliers Handling communications with suppliers
10.	Select Supplier Evaluating the proposals Using the proposal evaluation matrix Using the Guidance for Selecting Suppliers Communicating with suppliers
11.	Develop Supplier Management Plan Contents of a supplier management plan The supplier's development plan
12.	Execute Contract Contents of a contract Legal aspects of contracting Negotiating open issues Contingency plans for a nonperforming supplier
13.	Manage Outsourced Project Tracking project status Status report template Project metrics Monitoring risks Technical peer reviews Managing commitments, issues, and conflicts Managing changes Warning signs of trouble
14.	Accept Product Product acceptance criteria and acceptance procedures Product acceptance report Practice session: your acceptance criteria Transitioning accepted products to support
15.	Support and Maintain Product Skills and knowledge transfer from supplier to acquirer Maintenance and support services Handling modifications
16.	Close Out Project Performing a project retrospective The retrospective process Retrospective deliverables The process change cycle Lessons learned
17.	Wrap-Up Outsourcing traps to avoid

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