Practical Solutions for your Software Development Challenges

The Process Group Principals

The Process Group, founded by Mary Sakry and Neil Potter in 1990, provides clients with engineering, project management and process improvement skills.

Neil and Mary help organizations implement Scrum, CMMI (DEV+SVC), project management, estimation, requirements engineering, peer reviews, and supplier management. (See testimonials). They have been certified lead appraisers since the beginning of the CMM/CMMI program. They are instructors for the Introduction to CMMI course (Development and Services), lead appraisers (Mary with High Maturity certification) for the CMMI SCAMPI appraisal method, and Certified Scrum Masters. Neil is also a Six Sigma Greenbelt from the University of Michigan.

Neil and Mary are coauthors of the book "Making Process Improvement Work - A Concise Action Guide for Software Managers and Practitioners," (Addison-Wesley, 2002) and "Making Process Improvement Work for Service Organizations," (Addison-Wesley, 2012).


Mary Sakry has been working in software development, project management and process improvement since 1976. For 15 years she was a Project Manager and Software Engineer within Texas Instruments (TI) in Austin, Texas. In 1988, while employed by TI, Mary was a member of a corporate Software Engineering Process Group (SEPG) and responsible for SEI CMM self-assessments across TI worldwide. She has an M.B.A. in Business Management from St. Edwards University and a B.S. in Computer Science from the University of Minnesota. Mary is trained in Six Sigma and is a Certified Scrum Master.

Neil Potter has been working in software design, engineering and process management since 1985. In 1988 Neil was an SEPG manager in a TI software development group, spanning USA, India and England. He has a B.Sc. in Computer Science from the University of Essex in England and Six Sigma Greenbelt certification from the University of Michigan. Neil is also a Certified Scrum Master (certified by Mike Cohn).

SCAMPI High Maturity Lead Appraiser Certification

In 2007 the Software Engineering Institute awarded SCAMPI High Maturity Lead Appraiser certification to Neil Potter and Mary Sakry. This certification recognizes their expertise for determining that an organization has demonstrated the capability to quantitatively manage its projects to produce high-quality, predictable results at CMMI Maturity Levels 4 and 5. Benefits of this certification include recognition from the SEI as a member of the select group of individuals who are setting the standards for the lead appraiser community.

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